Shipping policy
📦 Shipping Policy
At Pulse Nexus, we are committed to delivering your fitness and wellness products quickly, safely, and efficiently. Please review our shipping policy below for important details regarding processing times, delivery estimates, and international shipping terms.
⏱️ Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a shipment notification once your package is on its way. We strive for speed and accuracy with every order.
🚚 Domestic Shipping (USA & Europe)
Shipping is free for all orders within the USA and Europe.
- USA: Estimated delivery within 7 business days from the date of shipment.
- Europe: Estimated delivery within 15 business days from the date of shipment.
🌍 International Shipping
We proudly ship internationally beyond the USA and Europe. Shipping rates and delivery times vary depending on your destination. We strive to provide the best possible experience for all our global customers.
💼 Customs and Duties
International orders may be subject to import duties, VAT, and taxes imposed by your country. These charges are not included in our prices and are the responsibility of the customer. We recommend checking with your local customs office for more information regarding potential fees.
🔍 Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for tracking information to become available.
If you need help tracking your order or have any questions, feel free to contact us at pulse-nexus@hotmail.com.
📬 Shipping to P.O. Boxes
We aim to accommodate deliveries to P.O. Boxes when possible. However, please note that some carriers may have limitations. If you require delivery to a P.O. Box, contact us in advance for assistance.
Pulse Nexus, LLC
601 SE Essex Dr, Port St. Lucie, FL 34984, USA
Email: pulse-nexus@hotmail.com
Phone: +1 413-597-9151